Below you will find answers to your most frequently asked questions. If you don't find the information you're looking for here, please don't hesitate to email us at sales@alaska.net or call us at:

Anchorage: (907) 565-2200
Toll Free: (888) 690-1930

How do I get my ID and password?
Please contact our business service department to sign up at sales@alaska.net or (907-565-2200.

Do I have to complete a course in one session?
No, you can bookmark your place and log on at any time.

What is the average amount of time required to complete a course?
2 to 3 hours depending on the user's level.

How often are course materials updated?
An average of 20 courses are added each month.

Can I become Microsoft certified through the courses offered?
No, but the courses can help you prepare for Microsoft certification testing.

What courses do I have access to with my subscription?
You will have access to every course listed in the Course Catalogue with your subscription.