With the explosive growth of online shopping and account transactions, Internet Alaska would like to make your online experience more secure. Please review the following instructions prior to submitting sensitive information online (i.e.. credit card, password, etc.).
When going to a secure site, you might be prompted with a box similar to the one below.
To verify a secure connection when using Netscape or Internet Explorer, check for the "lock" icon in the status bar of your browser window.
It is also important to verify the vendor certificate. This can be accomplished by double clicking on the "lock" icon in the browser status window. For example, Internet Alaska's certificate appears as follows.
If you ever suspect that your transaction may not be secure, please contact our Technical Support team at (907) 565-2200 in Anchorage, toll free statewide (888) 690-1930 or email us at support@alaska.net prior to entering sensitive information. Our technicians can help you determine whether the site in question is secure or not.
